> ## Documentation Index
> Fetch the complete documentation index at: https://docs.salescaptain.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

> The Notification Settings in SalesCaptain let you control how you receive alerts for important activity within your Inbox. You can choose which types of notifications to receive by email, helping you stay updated on key conversations and team messages without unnecessary noise.

You can manage these settings from **Settings → Your Profile → Notifications**.

## **Email Notifications**

### **Team Chat**

Enable **Team Chat notifications** to receive an email alert whenever a teammate reaches out to you in a direct message.

This helps you stay responsive to internal communication, even when you’re not actively in the app.

### **Assigned To**

Turn on **Assigned Conversation notifications** to get an email whenever a new conversation is assigned to you.

You’ll be notified instantly, ensuring no customer inquiry goes unanswered.

### **Incoming Messages**

Enable **Incoming Message notifications** to receive alerts for new messages (text or email) from customers in your Inbox that are assigned to you.

This keeps you up to date with customer replies and helps you manage your active conversations efficiently.

## **Best Practices**

* Keep essential notifications on to ensure timely responses to customers and teammates.
* Turn off alerts that aren’t relevant to your role to reduce inbox clutter.
* Combine email notifications with the mobile app for real-time updates on the go.
* Review your settings periodically to match your current responsibilities.