> ## Documentation Index
> Fetch the complete documentation index at: https://docs.salescaptain.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Gmail Integration

> The Gmail Integration in SalesCaptain allows you to connect your Gmail account securely so you can send and receive emails directly from your Inbox. This helps you manage customer conversations efficiently without switching between platforms. 

## Before You Begin

Before connecting Gmail, make sure:

* You have access to the Gmail account you want to connect
* **2-Step Verification** is enabled on your Google account (required to generate an App Password)

## Connect Gmail

Follow the steps below to connect your Gmail account to SalesCaptain.

### Step 1: Open Gmail Integration

1. Log in to your **SalesCaptain** dashboard.
2. Go to **Settings → Integrations → Gmail**.
3. Select **Gmail** and click **Connect**.

A popup will appear asking for your Gmail address and a verification code.

<img src="https://mintcdn.com/salescaptain-42c66529/E26JHkieezvhf7hL/AnyConv.com__10.webp?fit=max&auto=format&n=E26JHkieezvhf7hL&q=85&s=9f7a1032ddbc3f4c6db0d82339d931d2" alt="1 Jpg" width="5520" height="3388" data-path="AnyConv.com__10.webp" />

### Step 2: Open Google Account Settings

1. Open a new browser tab.
2. Click on **Manage your Google Account**.
3. Ensure you are logged in with the same Gmail address you want to connect.

### Step 3: Generate an App Password

1. In your Google Account settings, search for **App passwords**.

   <img src="https://mintcdn.com/salescaptain-42c66529/E26JHkieezvhf7hL/AnyConv.com__30.webp?fit=max&auto=format&n=E26JHkieezvhf7hL&q=85&s=a139a4ab2d73315229eda87686cb5ca4" alt="Any Conv Com 30" width="5520" height="3388" data-path="AnyConv.com__30.webp" />
2. Open **App passwords** under the Security section.

   <Note>
     **Note:** If the *App passwords* option is not visible, enable **2-Step Verification**, then search again.
   </Note>

   <img src="https://mintcdn.com/salescaptain-42c66529/E26JHkieezvhf7hL/AnyConv.com__60.webp?fit=max&auto=format&n=E26JHkieezvhf7hL&q=85&s=3c8ebc6bbd4451b780c9771015d200f0" alt="Any Conv Com 60" width="5520" height="3388" data-path="AnyConv.com__60.webp" />
3. Enter a custom name such as `SalesCaptain`.

   <img src="https://mintcdn.com/salescaptain-42c66529/E26JHkieezvhf7hL/AnyConv.com__20.webp?fit=max&auto=format&n=E26JHkieezvhf7hL&q=85&s=a6f8fb02378c4a596f2afca237342867" alt="Any Conv Com 20" width="5520" height="3388" data-path="AnyConv.com__20.webp" />
4. Click **Create**.
5. Google will generate a **16-character App Password**.

   <img src="https://mintcdn.com/salescaptain-42c66529/E26JHkieezvhf7hL/AnyConv.com__40.webp?fit=max&auto=format&n=E26JHkieezvhf7hL&q=85&s=c487dbcc202d7494c811e245ec485c9a" alt="Any Conv Com 40" width="5520" height="3388" data-path="AnyConv.com__40.webp" />

### Step 4: Complete the Connection

1. Copy the generated **App Password**.
2. Return to the **SalesCaptain – Connect Gmail** popup.
3. Enter:
   * Your **Gmail address**
   * The **16-character App Password** in the verification code field

     <img src="https://mintcdn.com/salescaptain-42c66529/E26JHkieezvhf7hL/AnyConv.com__50.webp?fit=max&auto=format&n=E26JHkieezvhf7hL&q=85&s=b9fea64b676e9002847bbbd40d92d7a5" alt="Any Conv Com 50" width="5520" height="3388" data-path="AnyConv.com__50.webp" />
4. Click **Connect**.

Once verified, your Gmail account will be successfully connected to SalesCaptain.

### Step 5: Connect Your Conversation Profile

After connecting Gmail, you must link it to your conversation profile to start using email inside the Inbox.

1. Click the link below:

   [https://app.salescaptain.com/dashboard/settings/conversation-profile](https://app.salescaptain.com/dashboard/settings/conversation-profile)
2. Select the conversation profile you want to use.
3. Assign the connected **Gmail account** to the profile.
4. Save your changes.

   <img src="https://mintcdn.com/salescaptain-42c66529/zSk0WBPmcCAn0QFt/images/AnyConv.com__70.webp?fit=max&auto=format&n=zSk0WBPmcCAn0QFt&q=85&s=eb30655fafde953e69bb39fda660a395" alt="Any Conv Com 70" width="5520" height="3388" data-path="images/AnyConv.com__70.webp" />

Once this is done, you can start using the **email feature directly from the Inbox** for customer conversations.

## Best Practices

* Never share your App Password with anyone.
* You can revoke the App Password anytime from your Google Account settings.
* If you change your Google security settings, reconnect Gmail if required.
* Test sending and receiving an email after connection to ensure everything works correctly.

## You’re All Set

Your Gmail is now connected to SalesCaptain and ready for seamless email communication from your Inbox.